How Shafsky Airport Assistance Works
Everything you need to know about our Meet & Greet, fast-track passenger support, and luggage assistance across India and global hubs.
Simple 3-Step Process
From reservation to car handover — effortless and smooth.
Book Online in 60 Seconds
Select your airport, travel date, flight number, and passenger count on our website.
Meet Your Dedicated Host
Our uniformed representative meets you with a clear name placard right at the aerobridge gate or terminal entrance.
Breeze Through the Airport
We take care of your luggage, guide you through quick check-in and security, and escort you to the lounge or your car.
What's Included in Every Service
Choose the exact assistance tailored for your flight direction.
Arrival Service
For passengers landing at the airport
- Warm greeting at the aerobridge exit with a personalized name placard
- Assistance with hand luggage and porter collection at the baggage belt
- Guided walk through customs and terminal exits directly to your vehicle
- Electric buggy transfer inside long terminal corridors (where available)
Departure Service
For passengers taking off from the airport
- Curbside greeting at the departure terminal drop-off lane
- Dedicated luggage porter to manage all heavy suitcases
- Assistance with airline check-in desk and boarding pass collection
- Escort through security clearance directly to the lounge or boarding gate
Transit & Connection
For passengers changing flights or terminals
- Host meets you at your arrival gate immediately after deplaning
- Direct buggy or escorted transit transfer between connecting gates or terminals
- Re-check baggage assistance and connection verification
- Escort to your connecting flight's boarding gate on time
Frequently Asked Questions
Quick answers to common questions from travelers.
Q.Where will the representative meet me?
For arrivals, our host waits for you right at the aerobridge door with a placard displaying your name. For departures, our team meets you at the airport curbside drop-off before you enter the terminal.
Q.What happens if my flight is delayed or early?
Our operations desk tracks your flight live on radar 24/7. Your host will always be staged and waiting at your updated arrival or departure time without any extra action required from you.
Q.Can I book for my parents, elderly relatives, or children?
Yes! Simply enter their name and phone number during booking. Our team will provide dedicated one-on-one white-glove assistance throughout their airport journey.
Q.How far in advance should I book?
We recommend booking at least 12 hours prior to your travel time. For last-minute or urgent same-day bookings, our 24/7 WhatsApp desk provides immediate authorization.
Book Your Airport Assistance in Seconds
Choose your airport, travel date, and let our dedicated team handle the rest with complete peace of mind.